Shipping & Delivery
Delivery belongs entirely to the seller. Here is what to expect from it.
Not a single parcel leaves from brathizen.com. This is an information site. Every stage of fulfilment sits with the seller and their warehouse.
Before it moves
Picking and release usually happen inside one to two working days of payment settling. An order placed over a weekend or a public holiday joins the queue the following working morning.
What carriage costs
| Package | Carriage |
|---|---|
| 6 bottles | Free within the United States |
| 3 bottles | Free within the United States |
| 2 bottles | $9.99, applied at checkout |
| International | Worked out at checkout |
Note the third row. The smallest package is the only one paying carriage, which quietly lifts its true per-bottle cost above the headline figure.
Transit times
A typical domestic delivery runs to a handful of working days. Overseas orders run longer, frequently a fortnight or more depending on the destination.
Following it
One email confirms the order; a second carries a tracking number once the parcel is physically collected. Carriers commonly take a day to activate a code, so a tracking page showing nothing on the first night is entirely ordinary.
Ordering from abroad
Duties, import taxes and handling charges are set by the destination country and fall to the recipient — none of it sits inside the checkout total. A number of countries restrict importing dietary supplements outright, so local rules are worth checking first.
Check the address
Do it before paying. A parcel bounced back for an incomplete or wrong address can attract a re-dispatch charge, and it is the single genuinely avoidable cost in this process. Spot the error afterwards and support needs to hear immediately.
Missing, delayed or damaged
Tracking frozen for days on end, or a parcel arriving in poor shape, both warrant a message to support with the order number and any photographs.
Returning something
The refund page covers the 60-day guarantee and how to invoke it.
About this page
Anything specific to one delivery has to go to the seller’s support desk, whose address is on your order email. Queries about this page: [email protected].